Water supply returning to customers following completion of burst repair works in Lixnaw

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews have repaired a burst water main in Lixnaw this morning, with supply now returning to customers. Repair crews were mobilised immediately after the burst occurred yesterday evening with all repair work completed early this morning. To support impacted customers, an alternative water supply in the form of a tanker will remain available at Lixnaw Community Centre. Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.

Eoin O’Connell, Operations Manager said: "Our crews worked tirelessly to restore normal water supply. We understand the inconvenience caused by this unplanned outage and would like to thank customers for their patience and cooperation while repairs were completed.”

Typically, it takes three to four hours following repairs for normal supply to restore to all customers. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network as the network recharges.  

Uisce Éireann is committed to keeping customers informed and will continue to provide updates as works progress. Customers can check the Water Supply Updates section of our website for the latest information. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278.   

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.