Water Returning to Customers on Cork City’s Northside

Uisce Éireann customers in parts of the northside of Cork City may be experiencing a supply disruption following a mechanical issue at the Harbour View Reservoir.

Customers in St Lukes, Lower Glanmire Road, Farranree, Shanakiel, Sunday’s Well, Shandon, Commons Road and the surrounding areas are impacted by the disruption.

Crews are currently on site working to restore water to affected customers. It is expected that supply will be restored by approximately 6pm today.

Following restoration, it can take two to three hours for normal water pressure to return as the network recharges. Customers on higher ground or at the end of the network may experience longer delays.

Some customers may also experience temporary discolouration of water as supply returns. Customers experiencing discoloured water are advised to run the cold kitchen tap for several minutes until it runs clear. If the water does not return to a clear colour, customers are advised not to drink it as a precaution and to contact Uisce Éireann using the details below.

Uisce Éireann’s Niall O’Riordan has assured customers that every effort is being made to restore a full water supply as quickly as possible.

“We understand the inconvenience of an unplanned disruption to supply and we thank customers for their support while our works continue to restore the supply,” said Niall.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.