Normal water supply expected to return to Westport customers this evening
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews have identified the root of a supply disruption affecting a small number of customers in The Quays area of Westport.
Following reports of an outage, crews isolated a burst and reconfigured the network to ensure the number of customers affected is now reduced to approximately 20.
Crews are currently repairing the burst and expect to complete works later this evening.
Typically, it takes two to three hours after repairs for the network to recharge, but it may take longer for a normal supply to return to customers on higher ground or at the end of the network.
Uisce Éireann’s Ronan McDonnell assured those affected that crews are progressing the repair works.
“We understand how inconvenient a burst can be for homes and business and our crews are on the ground and a full water supply is expected to return to the customers affected this evening.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
Previous Updates
Uisce Éireann crews are investigating reports of a disruption to the water supply in the Quays area of Westport.
Ronan McDonnell of Uisce Éireann confirmed that crews are mobilising to site to investigate the outage and isolate the issue as quickly as possible.
“Customers at The Quays, Streamstown and surrounding areas are currently experiencing a disruption to their supply. We understand the inconvenience that an unplanned outage can cause for homes and businesses, and we wish to assure affected customers that we are doing all we can to address the problem as quickly as we can,” said Ronan.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.