Essential maintenance works to safeguard water supply taking place in South Donegal next week

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is advising customers in South Donegal that essential reservoir cleaning works will take place next week. These planned works are necessary to maintain and protect the water supply for homes and businesses in the area. While bypass systems are in place for most reservoirs, helping to minimise disruption, some customers may experience reduced water pressure or temporary discolouration during or after the works.

On Monday, 9 February, crews will be conducting reservoir cleaning in the Ballymagroarty Water Supply Area followed in the afternoon by works within the Ballyshannon Water Supply Area.  On Tuesday morning, 10 February, crews will be working at Rath Reservoir, which feeds the Ballymagroarty Water Supply, with work continuing in the Ballyshannon Water Supply Area on Tuesday afternoon. 

Uisce Éireann’s Damien O’Sullivan explained: “These works are essential to safeguard the quality and reliability of our water supply. Our crews work diligently throughout the cleaning process to ensure that any disruptions are kept to a minimum for customers. Uisce Éireann understands the inconvenience when planned works like this occur and thanks customers for their patience.”

Works will be carried out between 8am and 6pm and crews will endeavour to complete the essential cleaning works and restore the supply to normal levels as quickly as possible.

The Uisce Éireann customer care helpline is open 24/7 and customers can call us on 1800 278 278 and contact us on X @IWCare.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.