Water supply returning to customers in Gorey

Uisce Éireann is working to restore normal water supply to homes and businesses in Gorey following operational issues at Creagh Water Treatment Plant, which has led to some customers experiencing low pressure and intermittent disruptions to their water supply.

While Uisce Éireann crews were able to reduce the impact of the interruption by reconfiguring the network, customers in higher areas may be impacted, with supply expected to return by 2pm today.

Typically, it takes three to four hours following repairs for normal supply to be restored to all affected customers. However, it may take longer for customers at the end of the network or on higher ground as the system recharges.

Alternative Water Supplies are available at Clonattin GAA Club, Hazelwood, Ashwood Grove, Carnew Road School, Ramstown, Creagh Wood and Tesco Car Park, Gorey. Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.

Uisce Éireann’s Padraig Lyng assured customers that every effort is being made to restore a normal water pressure as quickly as possible.

“We understand the inconvenience of a disruption to the water supply, and we thank customers impacted for their support while our restoration works are ongoing. Our crews are working to reduce the impact; however, some customers may experience reduced pressure until the repair work is completed,” said Padraig.

Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WEX00113536.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.  

Customers can check their supply zone in advance by visiting the Supply and Services section of our website.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.  

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.