Crews working to restore supply to customers in Cloonfad

Repairs to two bursts on a water main in Cloonfad have been completed and the network is currently recharging. The bursts between Lowberry Cross and Cloonfad had resulted in supply interruptions for some customers in Cloonfad, Granlahan South, and surrounding areas.

Repairs were completed at noon and supply levels in the area are currently returning to normal. However, it may take longer for those on higher ground or at the end of the network to have a full supply restored and to support customers, alternative water supplies will remain in place at St. Patrick’s Church, Cloonfad, and Cloonfad soccer pitch, Lavallyroe until 4pm this afternoon.

Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.

Oliver McKeon of Uisce Éireann thanked affected customers for their cooperation while repairs were underway.

“Uisce Éireann acknowledges the inconvenience caused by unplanned outages and thanks customers for their patience and cooperation while these works were carried out. We regret any inconvenience caused. Typically, it takes three to four hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.
 

Uisce Éireann crews are working to restore water supply to homes and businesses in Cloonfad, following two significant bursts on the water main supplying the village.

These bursts are impacting supply to customers in Cloonfad, Granlahan South, and surrounding areas.

Crews are on site carrying out the required repair works at the sites of the two bursts between Lowberry Cross and Cloonfad. Repairs are expected to be complete by lunchtime tomorrow (Wednesday).

To support customers, alternative water supplies are being organised and will be in place from 7am tomorrow morning (Wednesday) at St Patrick’s Church, Cloonfad and Cloonfad soccer pitch, Lavallyroe.

Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.

Oliver McKeon, Uisce Éireann, said: “We understand the inconvenience this is causing, and our teams are working to restore the water supply as quickly as  possible. Once normal operations are restored tomorrow, it will take three to four hours for the network to refill and supply to return to all customers particularly for those properties on higher ground or at the end of the network."

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, via X @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.