Crews repairing burst water main at Goatenbridge Water Treatment Plant

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to repair a significant burst to the treated water main leaving the Goatenbridge Water Treatment Plant which serves customers on the Ardfinnan Regional Public Water Supply Scheme.

Approximately 5,000 customers are affected by the burst including customers in Goatenbridge, Poulatar, Newcastle, Ballybacon, Grange, Ardfinnan, Jamestown, Marlfield, Loughryan, Loughloher, Loughtally, Derrygrath, Rathkeevin, Inishlounaght, Nicholastown, Knocklofty, Castlegrace and the surrounding areas.

Crews are on site working to repair the burst. Full water supply is expected to be restored to customers by 9am tomorrow, 30 April.

Alternative water supplies will be available at Ardfinnan National School from 2:30pm today, while further alternative water supplies will be available in Grange and Knocklofty later today.

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.

Uisce Éireann’s Pierce Faherty said “We understand the inconvenience of this unplanned outage and thank customers for their support while our crews work to repair this significant burst and restore normal supply.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on the Text Alerts page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.